WHAT IS BISQIT?
Bisque porcelain or bisque is a type of unglazed, white clay with a matte appearance and texture to the touch.
Bisqit is a porcelain studio producing small series of applied porcelain and ceramics. We focus on the method and link between simplicity, utility and beauty. But the greatest driving force is a desire to create.
The Info You’re After
WHAT IS YOUR RETURN POLICY?
WE GLADLY ACCEPT RETURNS, EXCHANGES, AND CANCELLATIONS.
Please contact us within: 14 days of delivery. Ship returns back to us within: 21 days of delivery. Request a cancellation within: 24 hours of purchase.
Items can be returned as long as they have not been used must be returned with all original packaging in a re-saleable condition and protected for transport. All of our products are subject to availability. In the event that we are unable to supply the goods that you have ordered we will inform you as soon as possible by email.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
SHIPPING & DELIVERY
We ship within three business days after receiving your cleared payment. Please contact us prior to making the purchase, if priority or first class mail is preferred. Delivery time within Europe is about 1 week. Package delivery overseas usually takes up to two weeks, in uncommon cases it can take longer especially during peak periods or due to customs delays. International shipping and import charges and taxes are responsibility of the buyer and are not included in the item price or shipping fee.
No problem at all, except those pieces with gold or platinum. Those you should wash it by hand.
Find us in Vinohrady district not far from Wenceslas Square. Our studio works as a unique space where it is not only possible to witness how our products are being created and meet us in person during the work but also purchase all available products. We offer full range of our products in the studio and furthermore, the works of selected artists we cooperate with can be seen as well.
We are open from Monday to Thursday (11am to 5pm). Please find us at Anny Letenské 8, 120 00 Prague 2 under the label of our sister project: “S*it happens studio and shop”.